About Us

Our Mission

Simplifying Tax Free Processing

DutyFreeTrackPro delivers a streamlined Tax Free service tailored for Singapore’s retail sector and international travelers. Our platform consolidates claim submission, validation, and tracking steps into a single interface, ensuring every detail is clear and accessible. Since 2025, we have focused on transparent procedures, reducing paperwork and enhancing the experience for shoppers and merchants alike.

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Seamless Claims

Submit tax refund requests online with a few clicks and monitor each stage of approval without delays or extra forms.

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Key Features

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Real-Time Tracking

Stay informed with live updates on claim status directly through your account dashboard or email alerts.

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Instant Assistance

Access 24/7 support via chat or phone to resolve inquiries about forms, store participation, or procedural steps.

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Secure Data

All personal and purchase information is encrypted and stored in compliance with international safety standards.

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