Privacy Policy for DutyFreeTrackPro

Effective Date: January 1, 2025

1. Introduction

Welcome to DutyFreeTrackPro.com (“we” or “us”). As a tax-free purchase support platform, we value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data.

2. Information We Collect

We may collect information you provide directly, such as your name, contact details, and purchase records when you register, complete forms, or reach out to us. We also gather technical information automatically through your browser, including IP address, device type, and site interaction details.

3. Use of Data

Your information helps us process claims, improve service quality, and communicate with you about updates or support needs. We do not sell or lease your personal information to third parties for promotional purposes.

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on DutyFreeTrackPro.com. Cookies enable us to remember your preferences, analyze site performance, and deliver personalized content. You may manage or disable cookies through your browser settings; however, this may affect certain features of the site.

5. GDPR Compliance

If you are located within the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants you specific rights regarding the processing of your personal data. We process your information lawfully, fairly, and transparently. You have the right to access, correct, or erase your personal data, restrict or object to processing, and request portability of your information. To exercise these rights, please contact us as described below.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Access to personal information is limited to authorized personnel who require it to perform their duties.

7. Third-Party Services

We may engage trusted service providers to assist with website operation, analytics, and customer support. These providers only access personal data as necessary to perform their functions and are bound by confidentiality obligations.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe that a minor has provided us with personal information, please contact us so we can promptly remove it.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our site with the revised effective date, and we encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please use our contact form or reach out by mail or phone:

DutyFreeTrackPro
Parkview Square, 600 North Bridge Road, #13-01
Singapore 188778
Phone: +6589101341
Business ID: S0897440A